Refund Policy
At Majestic Gifts, we take pride in the quality of our products and the care we put into every order.
All Sales Are Final
Due to the nature of our products, we do not accept returns, exchanges, or refunds once an order has been placed. Please review all product details carefully before completing your purchase.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery. To help us review the issue, please include your order number and clear photos of the item and packaging. If approved, we will determine an appropriate resolution, which may include a replacement or store credit.
Shipping Carrier Responsibility
Majestic Gifts is not responsible for damages, delays, lost packages, or handling issues caused by shipping carriers once the order has been handed over for delivery. Carrier-related issues must be addressed directly with the shipping provider.
Order Support
If you have questions before placing an order, we encourage you to contact us first — we’re happy to help.
Contact us:
[email protected]
By completing a purchase on our website, you acknowledge and agree to this Refund Policy.